The small variation: In case you are trying to find an original engagement ring or special wedding present, Leibish & Co. has actually a powerful inventory of top-notch, colourful, and conflict-free diamonds and gemstones. The family-run company has become operating online since 1998 with your own touch who has won repeat company the world over. Leibish & Co. allows you purchasing free rocks or even utilize their cost-free “Design your personal” tool to create your own perfect little bit of jewelry your. With decades of experience and solid artistry under their strip, Leibish & Co. is on the verge of broadening its inventory to watches alongside add-ons.
When Leibish Polnauer established his first on-line diamond business in 1998, it took nearly a full time to publish a single picture and explanation to their website â but he was a visionary who saw prospective when you look at the fledgling world of ecommerce. “When he sees the possibility in a concept, he’ll do everything within his power to advance along with it,” said Benji Margolese, Director of material promotional for Leibish & Co.
Leibish produced a fruitful, family-run process together with his spouse and children offering in authority opportunities. They’ve grown a successful internet business with workplaces found worldwide. Leibish & Co. is a leader in distinctive coloured expensive diamonds and gemstones which are hard to find somewhere else. The expensive diamonds are also conflict-free, which will be an important facet for many customers.
“People reach you simply because they search anything only a little different, some thing a little more unique than the rest of us has,” Benji stated.
While Leibish & Co. provides top-notch old-fashioned expensive diamonds, the company specializes in colourful, distinctive jewelry. Whenever asked exactly why the business features these types of a high buyer return rate, Benji easily pinpoints the reason.
“It’s a mixture of outstanding items, fantastic solution, and jewellery created into the greatest amounts of excellence,” he said. “The jewelry we make is certainly not your everyday, mass-produced variety of item. Each piece is custom-made to completely suit the diamond or gem stone chosen by the client.”
A household Affair With individual Service
Leibish & Co. is actually a true family business, with Leibish’s family playing essential functions within the business.
Leibish functions as creator and chairman of the company, while their partner, Rosi, is the business’ occasions Manager. Their eldest girl, Chavi, functions as the Lead Jewelry Designer â in fact it is a huge obligation since custom jewellery accocunts for significantly more than 50per cent with the business’s company, Benji said.
Leibish’s oldest son, Yossi, could be the CEO of Leibish & Co. Another boy, Shmulik, that is a graduate associated with Gemological Institute of The united states, could be the main Diamond Buyer for all the business. “Shmulik is, truthfully, among a lot of talented color diamond experts in the industry,” Benji mentioned.
Leibish’s daughter Itzik could be the businesses COO and works its ny office on Fifth Avenue. Yoni, that is the youngest of Leibish’s five young ones, will be the business’s CFO.
“among the longtime members of the group, I am able to tell you that, even though there isn’t any relationship, they consider me, among others, element of their loved ones,” Benji stated. “We all bring our very own knowledge with the business, but work together to regularly grow the organization.”
Clients are in addition addressed like family members at Leibish & Co., where in fact the business invests energy into personal solution and revenue. “if you’ve ever handled one specific agent, for example, that is the exact same individual you may constantly manage, no matter what you’re contacting or writing in about,” Benji mentioned. “do not believe in passing customers around to different departments when they’ve a question or particular concern they want to handle.”
Clients result from all around the World
Leibish provides a couple of different sorts of customers: you’ll find people, exactly who mainly shop through web page, retailers, and people within the trade business, who typically go to the company’s primary workplaces in nyc, Israel, and Hong-Kong.
Almost all of Leibish & Co.’s clients are from the US. Its subsequent most well known audience is actually Canada, followed by the uk, Australian Continent, Hong Kong, as well as the rest of Europe.
Customers at each and every stage of existence store at Leibish & Co., though nearly all are between the years of 35 and 54, Benji said. Also, the business garners more or less 300,000 internet site visits each month â and helps to keep nearly all of the consumers coming back again.
“With over a 70percent return client status, we stay one of the most popular businesses in our niche,” the guy said.
Colourful Diamonds & Gemstones With a “Design yours” Option
Leibish & Co. holds high-end jewellery, but also maintains inventory flexibility, specifically for internet based clients, Benji stated. The company carries numerous loose expensive diamonds and important gemstones, but their key products are customized jewellery designs.
“We keep a big assortment of multicolor diamond and gemstone jewelry, with with the rarest tones actually ever seen,” the guy mentioned. “We are acknowledged well by our very own bread-and-butter services and products â yellowish diamond and green diamond engagement rings. But we offer diamond jewelry of almost every tone, and precious gemstones â such as sapphires, emeralds, and rubies. We offer jewelry crafted with colorless expensive diamonds, too, but all of our knowledge is in the realm of shade.”
For customers who have some thing in mind and need help making it possible, Leibish & Co. provides a “Design your” precious jewelry device, which Benji stated is their top item.
“normally, when shopping for a special part, individuals often desire specific rocks and establishing types they have currently dropped in love with,” the guy said. The “Design Your Own” device enables customers to build an item utilizing the stone, setting, and material of these choice.
“permits them to deliver their desires alive â with this knowledge in craftsmanship,” Benji informed united states.
Accessories & New Online Tools waiting for you for Leibish & Co.
since it seems toward the future, Leibish & Co. is actually slowly moving toward higher-ticket items plus item assortment. The firm seems comfy branching off to new product lines because of the determination and love it pertains to most appropriate their recent productions.
“we’ve discussed adding different accessories â like luxury watches, handbags, and also pencils,” Benji stated. “But we made a decision to wait until we first perfected our very own main distinct item, which is diamond jewelry.”
Leibish & Co. can searching for ways to continue refining their popular internet site, too. A proven way it intentions to boost their on the web experience is by adding enhanced reality attributes, that’ll give digital customers more of an in-store knowledge.
As a business enterprise along with its roots in colourful expensive diamonds and ecommerce, Leibish & Co. continues to innovate in a normal sector which views change because exception to this rule, perhaps not the rule.